Returns & Exchanges at Casa Shop

At Casa Shop, we want you to love every piece in your home, which is why we offer a 30-day return window for most items in original condition. If your new decor isn't the perfect fit, our hassle-free process ensures a smooth return or exchange experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack with Care

  Securely place the items in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.